FAQs
- How can you offer such good value?
- I'm opting out of my company van scheme, what's the best way forward?
- Do vehicles have a warranty?
- What is the minimum / maximum length of contract?
- What if I want to hand the vehicle back early?
- How many miles per annum I am allowed to do in my new van?
- What if I exceed the agreed mileage on the contract?
- Why not just go to one of the major dealer groups?
- Why not go straight to the funder?
- Who Supplies the vehicles?
- Can I use my local dealership to supply the vehicle(s)?
- Can servicing, replacement tyres and maintenance be included as part of my lease agreement?
- What is included in a maintenance contract?
- Will the contract include Road Fund Licence?
- Is van insurance included in the lease?
- Where would I get the vehicle serviced?
- I want to go ahead, when will I be expected to pay?
- What happens if I receive a traffic offence or parking ticket?
- What happens if my vehicle gets a few stone chips or the odd dent?
- Can I keep the van at the end of the contract?
1. How can you offer such good value?
As you will see on our About Us page, key to the Blue Chilli van Contracts Ltd value and service is negotiating the best deals for you. On top of that our overheads are kept to a minimum - no dealership site to pay for. We are committed to providing value for money and first-class service.
2. I'm opting out of my company van scheme, what's the best way forward?
Once you know the monthly allowance you’ll receive, think about what vehicle you’d like, then contact us. We’ll look for the best deals available. Once you take into account your mileage allowance, you may be able to upgrade from your original choice.
3. Do vehicles have a warranty?
Yes, all our vehicles come with the full UK manufacturer’s warranty.
4. What is the minimum / maximum length of contract?
The minimum is usually 12 months. The maximum is usually 60 months.
5. What if I want to hand the vehicle back early?
All contracts state that a fee is payable if the vehicle is handed back early. This is based on the market value of the vehicle when you want to end the contract and the number of months left for the contract to run. We will obtain a costing for you if required.
6. How many miles per annum I am allowed to do in my new van?
When you take out the contract you pre-agree your annual mileage. The mileage bands range from 6000 to 50,000. If you exceed the pre-agreed mileage, then an excess mileage charge will be payable. The figures will be provided on your quotation and official finance documentation.
7. What if I exceed the agreed mileage on the contract?
Any mileage over the contract is charged at the excess mileage rate charged in pence per mile. As an example, if the excess is 4 pence per mile, then for 500 miles over contract you would be charged £20. If you know that you are likely to exceed the agreed mileage earlier in the contract, then a quotation can be obtained for you to adjust your contract.
8. Why not just go to one of the major dealer groups?
We are often more competitive than the major dealerships, because we have negotiated preferential buying terms and can combine these with shopping around for the best funding rates. Request a quote from us, then compare our prices to those of any of the major dealerships.
9. Why not go straight to the funder?
Likewise, we have negotiated discounts with all major manufacturers and work with a range of funders. This means we can place the right vehicle with the right funder to best suit YOUR needs.
10. Who Supplies the vehicles?
All the vehicles we supply will be sourced directly through the UK manufacturer dealer network. We can deliver to either your business or home address, whichever suits, no matter where you are in the UK. A delivery by trailer service can also be arranged at your request. Please contact us for details.
11. Can I use my local dealership to supply the vehicle(s)?
Our quotations are based on the most preferential supply terms we have been able to negotiate. If your local dealership can match these terms, we can arrange for them to supply the vehicle. Please be aware that sometimes we have negotiated rates based on stock items at other dealers and therefore your local dealer cannot offer the same vehicle.
12. Can servicing, replacement tyres and maintenance be included as part of my lease agreement?
Yes! Rentals would be increased accordingly to cover the cost, however, bear in mind that with longer service intervals you could be paying out for a year or more before you see a benefit.
13. What is included in a maintenance contract?
All routine servicing and maintenance costs are included as well as replacement of certain fair wear and tear items. We can forward you a copy of a maintenance contract if you require further details.
14. Will the contract include Road Fund Licence?
Yes, either for the duration of the contract or 12 months. This will depend on the type of contract you have taken, for example Contract Hire agreements will tend to include RFL for the full term of the contract.
15. Is van insurance included in the lease?
Insurance should be arranged at your own convenience through your usual sources.
16. Where would I get the vehicle serviced?
Generally at any franchised dealer, including your local dealership. All our funding providers have accounts set up with the major garages, and their customer service lines can give you full details on nearby garages.
17. I want to go ahead, when will I be expected to pay?
Once a line of credit has been agreed for your new vehicle, and we are in possession of a signed legally binding instruction from you, we are then able to confirm the order with the franchised dealer. If a documentation fee is due to us, then this will become payable immediately. On certain occasions, where the vehicle to be ordered is of high value or very particular specification, the dealer we use may ask for a holding deposit. Most often your initial payments will be made directly to the funder just after delivery, or by cheque just before delivery. There may also be an occasion where we may ask for a holding deposit to process your order. Please check the details of your customer order form to confirm your specific terms.
18. What happens if I receive a traffic offence or parking ticket?
Naturally you are responsible for all fines, parking tickets, tolls and congestion charges. You must ensure these are paid promptly. If these go unpaid and the police or local authority contacts the leasing company for payment then these will be passed on to you and an additional administration fee will become payable. Please refer to your lease agreement terms & conditions for further details.
19. What happens if my vehicle gets a few stone chips or the odd dent?
We expect normal wear and tear such as a few stone chips and the odd dent. At the end of the contract, you will have to pay for any damage that is more than just normal wear and tear. All our funders adhere to the BVRLA guidelines in respect of end of contract damage and if you wish to know more please visit their website from our links page. Alternatively, please ask and we will provide the specific guidelines for your chosen funder.
20. Can I keep the van at the end of the contract?
You can request a purchase price for the vehicle or can sometimes extend the contract for a further period. Please be aware this doesn't always work out as the best option for you at the end of your contract, please contact us to discuss this further.
